All BLOG posts
Bets on the future
No-one can predict the future. Maybe corporate business case processes should reflect this
Do you have a Product Culture?
Product Managers have transformed the way tech start-ups work but are unknown in the world of traditional transport. Could that change?
Why agile is so hard for corporates
What leading a startup taught me about why agile software development works - and is so hard for corporates
Diary of an Office Worker (aged 44 3/4), June 2023
This is what the future of the office will ACTUALLY be like…
What’s the point of FirstGroup?
The National Bus Strategy is local. So is there a point to the national groups?
If you want change… stop changing everything!
“This industry dies by consensus” says leading transport innovator River Tamoor Baig
Top 5 lessons on Star ratings as incentives
Star ratings work; and not just for Uber. 5 lessons on star ratings in transport.
Carrot and stick: People lessons from Pret
Pret achieved 500% profit growth by focusing on carrot and stick. What can we learn in transport? Former CEO Clive Schlee reveals all
My defence to Private Eye
Last month, my company got a pasting from Private Eye. Here’s my defence.