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Freewheeling
Transport & Mobility
Innovation & Change Services
Advisory
Speaking
Training
Diagnostic
Innovation & Change
About
Blog Posts
Podcast
Contact
Transport & Mobility
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Don’t tell customers to go away
Thoughts, Transport Thomas 18/07/2021 Thoughts, Transport Thomas 18/07/2021

Don’t tell customers to go away

The railway needs to say “we’re open for business” not “we’re closed”

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