Podcast Thomas Podcast Thomas

Maria Hofberg on Growth and Customer satisfaction in Rail

Maria Hofberg’s rail company doesn’t just have satisfied customers: it has the most satisfied customers in Sweden. Not just the most satisfied rail customers: the most satisfied customers of any transport firm in the Swedish Quality Index, beating buses, airlines and ferry firms.

The company in question is VR Snabbtåg and Maria is Chief Commercial Officer.

Read More
Podcast Thomas Podcast Thomas

Laura Wright on The Best Railways in the World

A few months ago, I did a light-hearted LinkedIn post, giving out “Olympic” medals to my favourite European railways.

Transport Strategy Consultant Laura Wright was immediately on my case, challenging my (somewhat subjective) rankings.

In this episode we discuss our best (and most memorable - not always the same thing!) international train journeys and then have an informal chat on which railways are the best.

Read More
Podcast Thomas Podcast Thomas

Allan Cook on the Rail and Urban Transport Review

What should the new Government do about transport?

Big question: so the Labour party asked an independent group of experts to come up with the answer.

Allan Cook, former Chair of HS2, joins me to talk about their recommendations and why it’s so crucial for the Government to take them forward

Read More
Podcast Thomas Podcast Thomas

Colin Knight on Reinventing the Tram

This week I’m joined by a council officer. But no ordinary council officer. Colin Knight is doing something extraordinary: working with scientists and automotive engineers to develop an entirely new form of transport.

When challenged by his political masters to reduce the costs of a new tram network for Coventry, Colin realised that the only way to achieve a step-change was to reinvent trams from the ground up. Literally. He has formed a team that has reinvented the both tracks and vehicles.

He joins me on The Freewheeling Podcast to tell me what they’ve done, why they’ve done it and what will happen next with the monumentally ambitious project known as Very Light Rail.

Read More

You can subscribe to The Freewheeling Podcast at Apple or Google Podcasts.