Shin-pei Tsay on Making Change Happen

Shin-Pei Tsay has had what you would call a varied career in transport. She's worked in advocacy organisations, as an exec in Uber and now leads innovation in the City of Boston.

In a wide-ranging conversation, we discuss how to make change happen, how to deliver innovation within big organisations and the importance of inclusivity of wider society.

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Pete Dyson on Transport for Humans